MD/ CEO GTBank
Guaranty Trust Bank plc, has continued to consolidate its position as a foremost African brand through outstanding financial performance and product/service innovation.
In recognition of the Bank’s efforts in promoting financial inclusion in Nigeria, GTBank emerged winner of the 2014 EFInA award for enhancing access to financial services for Nigerians, especially the low income population and being a leader in facilitating an all-inclusive financial system.
Enhancing Financial Innovation & Access (EFInA) is a financial sector development organization that promotes financial inclusion in Nigeria, with the goal to empower millions of unbanked Nigerians in the financial system to become viable economic actors.
Receiving the award on behalf of the Bank, Adeola Ogunyemi, Head, Retail Mainland Division, said GTBank has a well-defined financial inclusion strategy which continues to drive innovation of processes, products and services to ensure that people who are otherwise excluded from the financial sector are included, and are able to bank conveniently and at minimal cost.
Guaranty Trust Bank plc has introduced several innovative products and services over the last 6 months in its bid to further consolidate its position as the most service focused and profitable bank in Nigeria. These include the introduction of the mobile banking app; GTBank Mobile App, which is a two in one app that provides customers access to the Bank’s Mobile Banking and Mobile Money offerings, thereby creating a convenient and secure way for customers to perform banking transactions using their mobile phones.
The Bank also launched “GTBank 1 Click Top-up”, a service that provides an efficient and easy way to purchase airtime by topping-up their mobile phones from available balances in their bank accounts by dialing *737*AMOUNT# e.g. *737*1000# from a registered phone number with the Bank.
As part of the Bank’s efforts at bringing banking services closer to our existing and potential customers, it expanded its service platform with the introduction of the agent banking service; GTExpress in 14 different locations. This allows customers to bank via agent locations such as Supermarkets, Schools, Cinemas, Markets and Restaurants. This is an initiative to reach out to the underserved and unbanked segments of the population in a cost efficient manner through the use of non-banking retail outlets.
GTBank has received several international and national awards from reputable organizations for its exceptional financial performance, innovation, excellent customer service delivery and sound corporate governance principles. Some of the awards received include, the 2014 African Bank of the Year from African Banker, the 2014 Best Bank in Africa and Best Bank in Nigeria from Euromoney Magazine, 2014 Best Bank in Nigeria award from the Banker, 2014 Best Commercial Bank and Best Corporate Bank in Nigeria from International Finance Magazine and 2014 Bank of the Year award from BusinessDay.
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