Towards achieving a more inclusive financial services industry, Guaranty Trust Bank Plc has launched its “GTExpress” service; a comprehensive agent banking service that allows customers access financial services at convenient locations.
The GTExpress service is banking via agent locations such as Supermarkets, Schools, Cinemas, Markets and Restaurants. It is an initiative to reach out to the underserved and unbanked segments of the population through the use of non-banking retail outlets.
These non-banking outlets (agent locations) will provide banking services such as Account Opening (Instant Accounts),Cash deposit and Withdrawal via ATMs, Customer Enquiries, Bills payment, Funds transfer services (local money value transfer) and other activities as the Central Bank of Nigeria may prescribe from time to time.
According to the MD of GTBank; Segun Agbaje “The unbanked sector of the economy presents a significant growth area for banks in emerging markets. Our objective is to offer banking products and services to this segment via non-banking outlets thus breaking down barriers to financial inclusion such as accessibility and cost”.
GTBank was established in 1990 and has within the last 23 years come to be recognized as one of the most innovative and service focused banks in the Nigerian financial market space. The Bank has a record of “Industry First” innovations such as “Internet Banking” which enables customers carry out transactions from the comfort of their home or office; “GTConnect”- a fully interactive 24 hours self-service Contact Centre; “Social Banking” service on Facebook that allows GTBank Account holders transfer money, purchase airtime, pay bills, and confirm their account balance on Facebook. “FastTrack” allows customers withdraw money quickly within the Bank’s branches using their debit cards. The GTBank e-branches where customers can carry out most of their banking transactions such as deposits and withdrawals without visiting the banking hall.
GTBank has consistently pushed the innovative boundaries to make banking a convenient experience for its customers. Customers can direct their enquiries, complaints, and suggestions to GTConnect on 01-4480000, 0700-482666328, 0802-9002900 and 0803-9003900 or careonline@gtbank.com for prompt resolution. Alternatively, they could send emails to enquires@gtbank, follow the Bank on Facebook at www.facebook.com/gtbank, Twitter at www.twitter.com/gtbank or simply walk into any of its branches nationwide.
Post Views: 927
