The award which is a recognition of innovative products and services introduced by the bank in recent times, targeted towards meeting customer needs, comes on the heels of recent awards hauled by UBA, including Finnacle Client Innovation Awards, and Best Bank Awards won by its five subsidiaries across Africa by The Bankers Magazine.
Receiving the award at a colorful and well attended event, the Group Head, Consumer and Digital Banking, United Bank for Africa, Dr. Yinka Adedeji, appreciated the organizer’s for the recognition noting that UBA’s dedication to hard work and particular emphasis on quality to customer needs are been acknowledged. According to him, the award affirms the Bank’s strong management and un-matched commitment to service excellence.
“This only goes to show that our resolve in continuing to deploy innovative solutions that puts customer first by using cutting edge technology for consumer satisfaction and excellent banking experience is important to us. This recognition will further spur us to do more in meeting the needs of our customers with unequalled service hard to find elsewhere”. said Adedeji.
UBA is one of Africa’s leading banks with operations in 19 African countries including having presence in global financial centers; New York, London and Paris. Adjudged to be at the forefront of innovation and convenience banking, UBA is one of the first financial services institutions on the continent to deploy Finacle 10x, a new information technology platform to boost its services and electronic banking channels. Today, UBA provides banking services to some 11 million customers globally, through diverse channels and several thousand touch points